In an ongoing effort to fight spam, we only accept email through the SUPPORT link you already clicked as well as the CONTACT US link. You should try to fill in all information. If you do not know your user ID, type "FORGOT" in that field and when we reply, we will send it to you. (You can also get that information by clicking STATISTICS and clicking the "FORGOT MY PASSWORD" option.) THIS AREA IS MEANT FOR EXISTING CUSTOMERS WITH TECHNICAL ISSUES ABOUT AN ACTIVE CAMPAIGN. If this is NOT you, click CONTACT US instead. We try to answer all inquiries within 12 hours.